Room One Rewards

Room One Rewards

How do I earn reward points?

Receive 1 rewards point per $1 spent in shop. For every $1 you spend on product online or in-studio you receive 1 rewards point which can be spent on redeemable perks.

Please Note: Reward points are earned once the purchase is complete. They are not earned and applied before the transaction is complete. Reward points are earned based on order sub-total. Reward points may not be redeemed to cover sales tax or shipping.

Do I need to have an account to collect points?

Yes, in order to collect and redeem rewards points you will need to have an online account with Room One.

I checked out as a guest and don't have an account. Did I earn points for my purchase?

The good news is your points are waiting for you. In order to access them you'll need to create an account. It's complimentary and will give you the ability to check your points balance, redeem points for rewards and access your account dashboard and order history.

How do I view my points balance and rewards?

To view points balance, click the Reward icon on the lower corner of the screen and login to your account. Your points balance will be displayed in the window. In the same window, click on Ways to Redeem to view and redeem rewards.

Can my points be gifted or transferred to another account?

No, reward points are non-transferable and may not be migrated from one account to another.

Can I buy a gift certificate using my points?

No, reward points may only be redeemed towards product online or in-studio.

Can I redeem more than one reward on the same order?

Only one reward may be redeemed per purchase.

Do points expire?

Reward points expire 12 months from the original date they were earned. Be sure to redeem points before they expire.

How do I earn reward points?

Receive 1 rewards point per $1 spent in shop. For every $1 you spend on product online or in-studio you receive 1 rewards point which can be spent on redeemable perks.

Please Note: Reward points are earned once the purchase is complete. They are not earned and applied before the transaction is complete. Reward points are earned based on order sub-total. Reward points may not be redeemed to cover sales tax or shipping.

Do I need to have an account to collect points?

Yes, in order to collect and redeem rewards points you will need to have an online account with Room One.

I checked out as a guest and don't have an account. Did I earn points for my purchase?

The good news is your points are waiting for you. In order to access them you'll need to create an account. It's complimentary and will give you the ability to check your points balance, redeem points for rewards and access your account dashboard and order history.

How do I view my points balance and rewards?

To view points balance, click the Reward icon on the lower corner of the screen and login to your account. Your points balance will be displayed in the window. In the same window, click on Ways to Redeem to view and redeem rewards.

Can my rewards be gifted or transferred to another account?

No, rewards points are non-transferable and may not be migrated from one account to another.

Can I buy a gift certificate using my points?

No, reward points may only be redeemed towards product online or in-studio.

Can I redeem more than one reward on the same order?

Only one reward may be redeemed per purchase.

Do points expire?

Reward points expire 12 months from the original date they were earned. Be sure to redeem points before they expire.