Room One Rewards

Room One Rewards

How do Room One Rewards work?

Receive 1 rewards point per $1 spent in shop. For every $1 you spend on product online or in-studio you receive 1 rewards point which can be spent on redeemable perks in the online shop or in-studio at Room One.

Please Note: Reward points are earned once the purchase is complete. They are not earned and applied before the transaction is complete. Reward points are earned based on order subtotal. Reward points may not be redeemed to cover sales tax or shipping.

Do I need to have an account to collect Room One Rewards?

Yes, in order to collect and redeem rewards points you will need to have an online account with Room One.

I've purchased as a guest in the past and don't have an account. Did I earn points for my purchase?

The good news is your points are waiting for you! In order to access them you'll need to create an account. It's complimentary and will give you the ability to check your points balance, redeem points for rewards and access your account dashboard and order history. Please note that reward points expire after 12 months from purchase date.

What can I redeem my rewards points on?

Rewards points can be redeemed on select skincare picks and order discounts. Reward discounts cannot be redeemed on technology or combined with existing discount codes. To view current rewards, click the gift icon on the lower corner of the screen, login to your account, and click ways to redeem.

Can my rewards be gifted or transferred to another account?

No, rewards points are non-transferable and may not be migrated from one account to another.

Can I buy a gift certificate using my Room One Rewards?

No, reward points may only be redeemed towards product online or in-studio.

Can I redeem more than one reward on the same order?

Only one reward may be redeemed per purchase.

The reward I wanted to get is no longer available. Will it come back?

Rewards will update periodically, and some are limited-edition. If there's a reward you have your eye on, redeem when possible to avoid disappointment.

Can I redeem more than one reward on the same order?

Reward points expire 12 months from the original date they were earned. Be sure to redeem points before they expire.

How do Room One Rewards work?

Receive 1 rewards point per $1 spent in shop. For every $1 you spend on product online or in-studio you receive 1 rewards point which can be spent on redeemable perks in the online shop or in-studio at Room One.

Please Note: Reward points are earned once the purchase is complete. They are not earned and applied before the transaction is complete. Reward points are earned based on order subtotal. Reward points may not be redeemed to cover sales tax or shipping.

Do I need to have an account to collect Room One Rewards?

Yes, in order to collect and redeem rewards points you will need to have an online account with Room One.

I've purchased as a guest in the past and don't have an account. Did I earn points for my purchase?

The good news is your points are waiting for you! In order to access them you'll need to create an account using the same email address you used during guest checkout. This will give you the ability to check your points balance, redeem points for rewards and access your account dashboard and order history. Please note that reward points expire after 12 months from purchase date.

What can I redeem my rewards points on?

Rewards points can be redeemed on select skincare picks and order discounts. Reward discounts cannot be redeemed on technology or combined with existing discount codes. To view current rewards, click the gift icon on the lower corner of the screen, login to your account, and click ways to redeem.

Can my rewards be gifted or transferred to another account?

No, rewards points are non-transferable and may not be migrated from one account to another.

Can I buy a gift certificate using my Room One Rewards?

No, reward points may only be redeemed towards product online or in-studio.

Can I redeem more than one reward on the same order?

Only one reward may be redeemed per purchase.

The reward I wanted to get is no longer available. Will it come back?

Rewards will update periodically, and some are limited-edition. If there's a reward you have your eye on, redeem when possible to avoid disappointment.

Do reward points expire?

Reward points expire 12 months from the original date they were earned. Be sure to redeem points before they expire.